Why Customer Service is Even More Important These Days?
(Submitted by: Vivienne Quek)
Everyone knows that customer service is important. However, most are clueless about how customer service can have a direct impact in their lives. If everyone knows customer service is important, why do most of us only pay lip service to it or ... Read article
Mercedes-Benz New Vice-President of Customer Services
(Submitted by: Dwayne Thomas)
Mercedes-Benz USA has announced recently the appointment of Alan McLaren as vice-president of customer services effective immediately. McLaren succeeded Klaus Ulkann who is retiring from the company after its 30 years tenure with DaimlerChrysler ... Read article
Role Of Customer Service In Success Of Business
(Submitted by: William King)
Business success is dependent on a variety of factors a realistic business idea, a well thought-out business plan, an appropriate marketing strategy and great customer service are amongst the top ones. While customer service is a part of ... Read article
Are Your Employees Empowered To Provide World-Class Customer Service?
(Submitted by: Ed Horrell)
One of the lessons that are learned from the leaders in customer service is that employees who are empowered to make decisions on behalf of their customers provide the best service. This is reflected repeatedly by the companies with reputations ... Read article
Open A Dollar Store - Customer Service is Important
(Submitted by: Bob Hamilton)
Those who open a dollar store know that customer service is one of the business keys that lead to success. As a result, customer service must always be the number one focus when hiring employees. Customer service must also be the number one ... Read article
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